Free Shipping + Money Back Guarantee
Free Shipping + Money Back Guarantee

FAQ

How long is the shipping?

After processing (24-48 hours), shipping typically takes around 7-15 business days. 
 
Can I track my shipping?

Yes, your shipping comes with a tracking number so that you can sit back and relax while knowing the item is being sent to you! 
 

Do You Ship Internationally?

 

Yes we ship worldwide!

 
Do I have to pay duties and taxes?

We are required by law to state the full value of your order for customs purposes; however, most of our customers have reported having no issues with parcels being stuck at Customs. Nevertheless, that being said, unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country.

For any queries you may have, we recommend that you contact your local customs office for clarification. You still may be subjected to duties and taxes at the Customs in the event your parcel is being withheld there. Do keep us in the loop (support@sandboxbeauty.com) if this comes to pass, and we'll assist you as far as we can!
 
How do I make a purchase?

Simply click the "Buy it now" button, and then go to your cart:

https://sandboxbeauty.com/cart

After that, please click "check out" (or the PayPal button), and fill in your details.

     
    Is there any warranties / guarantees on the product?
    We offer a no questions asked return policy of 30 days right after you received your purchase for your ease of mind! For more information do kindly read our Returns Policy!
     
    The product I want is out of stock! when will you be restocking?
    Sandboxbeauty sells very quickly; it is really hard to say when we will be back in stock again. However, please let us know what products you are looking for and we will be more than happy to double check for you!
     
    Do you offer any discounts for first-time buyers?

    We definitely suggest subscribing to our newsletter to be the first to know about our special promotions and sales! We do a giveaway a special code for first timers who subscribed!
      
    How can I reach you?

    Our friendly team of customer services is reachable at support@sandboxbeauty.com, or alternatively, send us a message on our facebook page.